At VALENS, we aim to make your shopping experience clear and straightforward.

 

Orders are processed once payment has been successfully completed. Prices are shown in GBP and may be updated from time to time.

 

UK Standard Delivery is £3.99, with complimentary UK delivery on orders over £60. International delivery is charged at a flat rate of £9.99.

 

You may request a return within 14 days of receiving your order, subject to our return conditions. Some beauty, skincare, grooming and personalised items may not be eligible for return once opened or used.

 

If an item arrives damaged, faulty or incorrect, please contact us and we’ll help resolve it.

 

By placing an order with VALENS, you agree to our Terms & Conditions, Privacy Policy and Return Policy.